Recent Questions
Q: A few of my users have reported issues with the menu like the one below. Where the drop down menu is just a white box with a little scroll bar in it. Can you please let me know how I might correct it or what is wrong? We are using version 2.4.
A: I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet. So, images were not loaded yet.
If you don't want to have such effect you can try not to use back images for the submenus.
Q: Hi, I purchased your deluxe-menu product and it's working great, the only problem I'm having is the tree menu in javascript is always fully expanded when a new customer enters the site. I've looked through your support blog but I can't find a reason for it.
A: Check that parameter:
var texpanded = 0;
It expands all items by default.
Q: If I select one subitem in the slide out menus the other - opened subitem is closed.
Is there a way to get this facility for Items?
A: You should set the following parameter:
var tcloseExpandedXP=1;
Q: I have a transparent dhtml menu located at the bottom of the page with just one level of submenus. On larger screens, the submenus open either upwards or downwards, depending on how many items are in the transparent dhtml menu.
Can I set the submenu's to always open upwards?
A: Try to set the following parameter:
var subMenuVAlign="top";